You must make sure the date and time on all servers/client machines are the same. These cached credentials can be deleted in Credential Manager.įor security reasons, if there is a 5 minute difference between any server or client machine, Microsoft Dynamics CRM will not authenticate. It is possible there are credentials already cached which is conflicting with authentication. Scroll to the bottom and select Automatic logon with current username and password.Click Trusted Sites and then Custom Level.
If the credentials to access CRM is the same as the credentials to sign in to Windows, you can enable Automatic logon with current username and password. Open Internet Options and select Security tabĮnable Automatic Logon with Current Username and Password.This can also be deployed using Group Policy. This should be done on all user machines who access Microsoft Dynamics CRM. You should add the URL for CRM to the Trusted Sites security zone in Internet Explorer. This article describes the ways to stop the user form being prompted for a username and password. In most cases, the username and password is correct however they are not saved, hence next time the user tries to log in, they are prompted for a username and password again. Managing Audit Logs in Microsoft Dynamics CRMĪ common issue with Microsoft Dynamics CRM and other applications from the Microsoft stack, is being prompted for a username and password every time a user tries to log.
Missing Tabs in Microsoft Dynamics CRM Navigation Ribbon.This article relates to the following products:
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An article on how to stop username and password prompts with Microsoft Dynamics CRM.
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